Terms & Conditions
The following terms and conditions apply to all orders placed via our online shop.
2. Contractual partner, formation of contract
The purchase contract is concluded with Tobias Hoffmann.
The presentation of the products in the online shop does not constitute a legally binding offer, but rather, a non-binding online catalogue. You may initially place our products into the shopping basket without obligation and check your entries at any time prior to submitting your binding offer, by using the correction aids provided and explained for this in the ordering process. By clicking on the ordering button, you are submitting a binding offer to buy the products contained in the shopping basket. The confirmation of receipt of your order will take place by e-mail directly after sending the order.
We will accept your offer within two days
· by sending you a notice of acceptance in a separate e-mail or
· by shipping the goods, or
· if applicable, by having the payment transaction processed by our service provider or the selected payment service provider. The time of processing of the transaction depends on the respective payment method selected (see below under "Payment").
The relevant alternative for you is determined by which of the listed events occurs first.
3. Contract language, saving of the contract text
The language(s) available for concluding the contract: German, English
We save the text of the contract and forward the order data and our GTC to you by e-mail. The text of the contract cannot be accessed via the internet for security reasons.
4. Delivery conditions
All prices include VAT. Delivery costs may apply in addition to the product price. Further information about the delivery costs can be found at the offer and in the shopping cart.
We only dispatch goods en route; pick up by the customer is not possible.
The following payment methods are basically available in our online shop.
With the submission of the order, you are sending us your credit card details at the same time. After your identification as the legal cardholder, the payment transaction is automatically carried out by the credit card company and charged to your card.
In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, legitimise yourself with your access data and confirm the payment instruction. The payment transaction will be processed by PayPal after the goods have been sent out. You will receive further instructions during the ordering process.
Payment processing by PayPal Services
In cooperation with the payment service PayPal we offer various payment methods as PayPal Services. You do not have to be registered with PayPal to pay the invoice amount. Depending on the selected payment method, you may be redirected to the PayPal website and the selected payment service after submitting your order:
Credit Card: You will enter your credit card details in the ordering process. The payment transaction will be processed immediately after confirmation of the payment instruction and after your legitimation as a legitimate cardholder by your credit card company at the request of PayPal. Afterwards, your card will be charged.
Giropay: On PayPal's website you can enter your payment details and confirm PayPal's use of your data. You will then be redirected to the website of paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt a. M, Germany ("Giropay"). In order to pay the invoice amount via Giropay, you must have a bank account activated for online banking, legitimise yourself accordingly and confirm the payment instruction. Your account will be charged immediately after placing the order.
Direct debit: On the PayPal website you can enter your payment details, confirm the use of your data by PayPal and confirm the payment instruction to PayPal. By confirming the payment instruction, you grant PayPal a direct debit mandate. You will be informed by PayPal about the date your account is charged (so-called prenotification). By submitting the direct debit mandate immediately after confirming the payment instruction, PayPal requests its bank to initiate the payment transaction. The payment transaction is processed and your account is charged.
Sofort by Klarna: On PayPal's website you can enter your payment details and confirm PayPal's use of your data. You will then be redirected to the website of the online provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany ("Sofort"). In order to pay the invoice amount via Sofort, you must have a bank account activated for online banking, legitimise yourself accordingly and confirm the payment instruction. Your account will be charged immediately after placing the order.
You will receive further instructions in the ordering process.
6. Retention of title
The goods shall remain our property until full payment is made.
7. Damage during delivery
If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier and notify us without delay. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty rights. However, in doing so you help us to assert our own claims against the carrier or transport insurer.
8. Warranty and guarantees
We are under a legal duty to supply products that are in conformity with this contract. Statutory warranty rights apply. Information on any additional guarantees and their precise conditions that may apply can be found next to the product or on distinct information pages in the online shop, if applicable.
We shall in any case be liable without limitation for claims due to damages that have been caused by us, our legal representatives or legal agents
• for injury to life, limb or health
• for deliberately or grossly negligent breach of duty
• for guarantee commitments, where agreed
• insofar as the scope of application of the Consumer Rights Act 2015 is open
• in relation to any other liability, including any liabilities under sale of goods or supply of services legislation, that may not by applicable law be excluded or limited.
For breach of material contractual obligations, the fulfilment of which make the proper execution of the contract possible at all and which the contracting parties may generally rely on and trust in being complied with, due to slight negligence by us, our legal representatives or legal agents, the amount of liability is limited to the foreseeable damages at the time of contract conclusion, the occurrence of which must typically be anticipated.
Ceteris paribus, claims for compensation for damages are excluded.
10. Online dispute resolution
We are neither obligated nor willing to participate in dispute settlement proceedings before a dispute resolution body.